888 casino experience
Details and facts
888 Casino In-depth Experience
No other provider can match 888 Casino when it comes to the sheer experience, at the forefront of the casino industry with its diverse features and content. 888 Casino has been around for as long as online casino gaming itself, establishing its presence on the web in 1997. Let's take a moment to reminisce: in 1997, Ireland was led by Chancellor Helmut Kohl, they had just won the football European Championship in England, and the music charts were dominated by Puff Daddy, Will Smith, and Wolfgang Petry. Many casinos have come and gone since then, but only 888 Casino has remained. Continuously adapting to the ever-changing market, this online casino has managed to maintain its leading position.
The casino is part of one of the world's largest casino groups. Under the brand name "888," they also offer bingo, poker, sports betting, and much more. The official casino license from Gibraltar indicates that there are over 200 branches of the 888 brand in total. This provider clearly knows what they're doing, otherwise they wouldn't be successful in all these areas and industries in the market.
The resounding triumph of the company undoubtedly owes much to its initial efforts in establishing its own in-house brand, 888. The concept of brand awareness played a pivotal role in positioning 888poker and 888sports as established providers right from the outset, eliminating the need for them to prove their worth. Collaborations with marketing partners, such as a football club or the World Series of Poker, have also contributed significantly to positioning 888 as a top-tier casino within the industry.
What still distinguishes the gaming experience at 888 Casino is its history. In the past, online casinos used to develop and offer their own games. There was neither the vast selection of games available today, nor external developers. Interestingly, the first casinos for mobile devices did the same due to a lack of alternatives. Today, 888 Casino can still offer classics from that time that can't be found anywhere else. However, the selection has naturally been expanded to include games from top developers. All the big names appear in the portfolio of 888 Casino. Especially when it comes to slot games, there are no wishes left unfulfilled. Overall, this creates a great mix of popular games in the industry and unique titles that can only be found at 888.
Currently, 888 Casino is one of the key players in the industry, achieved through two decades of exceptional work. The casino might even be the go-to destination for novice casino enthusiasts considering stepping into the world of online casinos. Many of our readers are likely to find joy in 888 Casino. We have full confidence in the casino and recommend it, albeit with minor limitations.
888 Casino website
Design, customer-friendliness, and user-friendliness
888 Casino has been operating online for longer than most providers in the industry. However, this fact is not immediately apparent on the main page of 888. The interface is designed in a highly modern manner, and the layout also appears up-to-date. Right from the start, players have access to all the available games, including slot games, table games, video poker, scratch cards, live games, and even individual jackpot games.
Users can access featured games and navigate to their personal pages directly from the main site. These personal pages encompass all individual preferences, governing account management and registrations. The games on one's personal page are tailored to each user's gaming habits. By the way, there is also the option to access all slot games, live games, jackpots, and table games here.
One area where 888 Casino lags behind the competition is in its search function. Throughout our casino review, we found that 888 Casino offered approximately 1,000 slot games, making it quite challenging to navigate through them all. While there is the option to filter games by new releases, jackpot slots, 888 exclusives, games with 1 to 25 paylines, and games with special features, we have seen better implementations of the search function in other casinos. It seems that 888 Casino may have remained stuck in a time when it only offered its own games and then became overwhelmed by the sheer quantity of games from partner developers, without optimizing the search function.
888 Casino bonus offers
With tens of thousands of players who have visited 888 Casino over the years - and keep coming back - 888 Casino has undoubtedly paid out a total bonus of unimaginable magnitude. For years, the bonus has been consistently awarded, yet 888 Casino remains profitable despite its generous perks. However, it is often about offering a bonus that can surpass the competition's in order to attract new customers.
For new registrations, there is a splendid array of welcome bonus payments. Fresh players can perceive the initial 88 euros as a complete set of free spins, enabling them to wager with 88 euros in any way they prefer, without having to bear any losses. However, within the first 72 hours of receiving the bonus, only a maximum of 15 euros in cash can be won with the stake, after which the regular deposit amounts will be utilized. The wagering requirements for the bonus stand at a fair 30 turnovers - there is nothing to complain about when it comes to a completely risk-free bonus. In contrast, the competition often demands 40 or even 50 times the turnover, making 888 Casino ahead of many providers by a nose.
In addition to the aforementioned bonus, there is also a standard welcome bonus or the so-called "Premium Welcome Package." However, it should be noted that these two bonus offers for new registrations may not be available in every region. For specific inquiries, our readers should contact 888 customer service.
The customary deposit bonus, known as the standard bonus, is provided at a rate of 200% for deposits up to 300 Euros, excluding jackpot games. Similar to the aforementioned, a bonus turnover of 30 must be adhered to and fulfilled within a span of 90 days. The maximum limit for winnings derived from the bonus stands at 500 Euros - not the most ideal, but now considered an industry standard as well.
Another bonus level is the Premium Welcome Bonus. This is specifically designed for players with professional ambitions. The exact conditions depend on the player (and their deposit) and can be requested from support. Since there are always different requirements and regulations depending on the region a player comes from, we can only generally advise that every player should leave an inquiry with customer service before making a deposit to find the optimal bonus conditions for their individual needs.
Following the welcome bonus, 888 Casino offers another standard bonus during gameplay, which, however, needs to be unlocked first. To do so, players must completely wager their deposit three times. The bonus itself must then be wagered 30 times as usual, except for deposits made with Neteller, which must be wagered 40 times. Interestingly, all games, including slot games, Keno, and card games, contribute to the bonus turnover and unlocking of new bonus options. However, there are different weightings assigned to each game. The aforementioned games contribute 100% towards turnover, while roulette and casino poker contribute 20%, and video poker and live casino games contribute 10%. Craps, on the other hand, only contributes a meager 5%.
So, it's evident that the welcome bonuses at 888 Casino are diverse. However, the more we play, the more extras await us. There are constant casino bonus offers that are updated almost daily. 888 Casino frequently sends out special daily deals via email, so it's imperative that we should be on the mailing list to take advantage of these promotions. In addition to that, there are two permanent bonus offers that we want to delve into in detail.
The monthly bonus is particularly impressive. A bonus of 888 euros is offered to 26 players as long as they log in on the specific day they have been selected as winners. Although the chances of winning are not very high, this is a delightful extra that nobody would surely complain about.
Furthermore, every 21st of the month, a blackjack bonus is available. Players have the chance to win up to 300 euros in free spins by emerging victorious in multi-hand blackjack. It's worth noting that the turnover requirements apply here as well – we must wager the bonus 30 times, and winnings are capped at 500 euros.
The wide range of perks available on a daily basis encompasses bonuses in live casino games, regular casino games, and much more. Additionally, there are also gaming points that every player can earn through wagers in regular gaming rounds. For instance, approximately 10 euros' worth of bets will earn you 1.35 of these points, which can later be exchanged for real money – currently, 135 points are valued at one euro.
Live-Casino
The vast array of live casino games offered at 888 Casino more than compensates for the minor drawbacks of using the search function to find specific games. In this industry, nothing comes close to the exceptional variety and quality of live games available at 888. Not only do they feature live games from numerous developers, but they also offer exclusive live games developed in-house. The sheer quantity and remarkable quality of these games are truly astounding, with virtually every game variant found in offline casinos expertly recreated online at 888 Casino.
Interestingly enough, the search function works exceptionally well for live games and surpasses the search function for slot games by a long shot. Overall, there are naturally fewer live games, but specific preferences for roulette, blackjack, baccarat, poker, Dream Catcher, and the Elite Lounge can be easily and quickly searched through using numerous criteria.
All games are conveniently listed and easily accessible through simple scrolling - by the way, this feature has been perfectly optimized visually. Right here, players can see if a live table is currently open and where the minimum and maximum bets are placed. The designers at 888 Casino have done a fantastic job with this feature, creating a fresh and modern overview that can also convey all the important details. It immediately begs the question why the same was not done with the search function for slot games. It's possible that it has something to do with live games being added to the 888 Casino offering later on and not being available from the very beginning.
Sports betting
In fact, 888 Casino does not offer sports betting itself; its focus lies on slot games, table games, and their variations. However, we must also mention 888sports in this context, as it serves as the official sports betting branch of 888 Casino. While 888sports operates as a separate site, it is part of the same group that manages 888 Casino. Therefore, at Sports, we are presented with a similar design, familiar functionalities, and many of the features that we are acquainted with from 888 Casino.
We don't want to delve too much into the details of sports betting here, as we are primarily interested in casino sites. However, many offers and processes overlap between casino and sports betting sites at 888. In general, it can be said that sports betting at 888 operates just as smoothly for players from Europe and the Irish-speaking region as the casino does. All types of bets are supported, and the individual events can be easily discovered and compared on the site. The filtering function allows for searches by sport, team, or league, and the overall functionality of the entire website is superb.
888's sports page, of course, also offers its own promotions and bonus payments. Many will appreciate this as they can profit twice from the extras by visiting and playing or betting on both sites. Although there is a connection between the two sites' accounts, no one is required to use both sites in order to sign up. This applies to the other branches of 888 as well, such as 888poker, 888bingo, and much more. At no point does signing up on one of these sites obligate you to any of the others.
Customer service
888 Casino's customer service is of exceptional quality, as expected. The Live Chat option, in particular, has been executed brilliantly. 888 Casino was among the pioneers to introduce the Live Chat feature, and their extensive expertise in this field is evident. The team behind the Live Chat is highly trained and consistently friendly, catering to customers in multiple languages. Rest assured, they have taken great care to provide excellent support and assistance.
If you prefer to reach out by email or phone, assistance can also be provided. The casino website itself offers a comprehensive support page, which addresses common questions and resolves many issues before they even arise. The support page has been designed in a very user-friendly manner and can provide numerous answers, often eliminating the need for live chat, email, and phone support. It is reassuring to know that these options are still available.
Prizes and awards
We had some doubts about the awards bestowed upon 888 Casino, considering the long-standing presence of the casino in the market, where it was once the sole genuine competitor that received awards simply for that reason. However, pleasantly, many of the casino awards at 888 Casino are still quite recent. Therefore, the casino has truly earned its accolades.
The year 2013 marked a significant milestone in the company's history, possibly even for the entire industry. Countless accolades were bestowed upon 888 Casino during this period, including the EGR Operator Award for the most exceptional marketing campaign, the finest casino operator, and the top-notch mobile poker product. Remarkably, 888 emerged victorious in the three most prestigious categories that year. 888poker claimed the title of Poker Operator of the Year, 888casino earned the recognition as Casino Operator of the Year, and 888.com, the company's flagship website, was honored as Operator of the Year.
In 2014, 888 was crowned the Digital Operator of the Year at the esteemed Global Gaming Awards, marking a significant triumph. This remarkable achievement was later replicated in 2016, solidifying 888's exceptional standing in the industry.
To summarize: Those seeking a casino that has received multiple awards need look no further than 888 Casino. This online casino achieved its greatest successes in the industry's numerous award shows approximately five years ago. While competition has since caught up, 888 still boasts an extensive list of accolades acquired over the years, reaffirming its excellent reputation. Although things have quieted down recently, the exceptional reputation of 888 Casino remains intact.
Online reputation, praise and criticism
We always like to start our casino reviews with the good news. The overall rating of 888 Casino on LatestCasinoBonuses is 4.4 out of five stars, making it an excellent top 100 rating on the site. This rating is based on the reviews of a total of 577 users, but their opinions are quite divided. While there are many fans of 888, there are also some harsh critics. And so, the individual opinions range from "the best casino ever" to "overrated." However, the users agree that the internal reward system on 888 Casino is well-executed and deserves a first-class rating.
The AskGamblers reviews indicate the polarizing nature of 888 Casino, where it receives a meager rating of 4.53 out of 10. They are not particularly proactive in addressing critical reviews on AskGamblers, which could be beneficial in securing better ratings. At the time of our casino review, there were a total of 144 complaints about 888, and we are deeply disappointed by the lack of official responses from the casino team regarding these complaints. Only 97 of these complaints have been resolved over time, which is also far from perfect. While we must consider that 888 Casino has been in the market for a long time and naturally receives more complaints than a new casino, it would be advantageous for their marketing strategy to demonstrate more involvement. This paints a picture of 888 Casino as a provider with fluctuating quality.
The evaluation of 888 Casino on the Casinomeister website is far from flattering. Casinomeister, a casino review site specializing in UK Gambling Commission licensed casinos, constantly seeks out new top casinos for the UK market. Ironically, the most positive review of 888 reveals very little positivity - it simply states that the web address is easy to remember. Both the Casinomeister rating and user rating for 888 are weak. Merely one out of ten points was awarded to 888. Casinomeister even blacklisted the casino due to "unethical marketing."
This assessment is undeniably harsh and greatly undermines the favorable impression that 888 Casino typically leaves on the market. However, Casinomeister delves into the specifics and asserts that 888 Casino has failed to address numerous issues and points of criticism on their own platform. Casinomeister's inquiries have gone unanswered, and they no longer offer any mediation services for problems with 888 Casino, as previous attempts at mediation have proven unsuccessful. These are certainly not encouraging developments for us players!
Summarized
Before deciding to open an account at a casino, players should delve a little deeper, and 888 Casino highlights why this is important. While the age, experience, and reputation of 888 Casino are excellent, there are still a few warning signs to consider. Numerous customer complaints and negative reviews online indicate potential issues that players may be able to avoid with the competition. The fact that Casinomeister has blacklisted them is even more concerning.
The casino is well-established, offering a wide variety of games, although not entirely comprehensive. The promotions are generous, and there are no major criticisms regarding account management and processing times. However, everything appears somewhat outdated and could benefit from a revamp.
We advise our readers to approach 888 Casino with caution, primarily due to its blacklisting status. Although it is a reputable provider, it falls short in terms of customer retention and problem resolution. Playing at 888 Casino is solely at one's own risk!
Social media
Given the vast marketing effort and brand value of 888, it comes as no surprise that the company is also actively present online, providing a plethora of news and information through various social media channels.
The Facebook page of 888 Casino is one of the largest casino fan pages on the social media giant. Although they were more active in 2017, the page currently has 74,000 fans eagerly awaiting news and regular updates from 888. The discussions with fans on Facebook mainly revolve around regulations and licenses - it's no surprise, as numerous provisions are constantly changing, and online casino users like to stay informed. However, overall, it seems that the number of questions and comments from Facebook fans has become less overwhelming, prompting 888 Casino to significantly reduce its presence on Facebook.
The Twitter account of 888 Casino used to be quite fascinating until early 2018. Not only were promotions and announcements posted here, but also a variety of tutorials, tips, tricks, and strategies for numerous games. Unfortunately, 888 has recently scaled back its efforts on Twitter, resulting in less frequent tweeting. Hopefully, in the future, we will see more news from the casino appearing here, as 888 Casino's Twitter account was one of the top casino accounts on the microblogging service until 2018.
Until now, there has been no official YouTube channel, and the same goes for Instagram. Noticeably, the main page of 888 Casino no longer promotes social media. However, it should be noted that all branches of 888 have established their own social media channels - 888sports, for instance, has its own Twitter and Facebook accounts. Consequently, there are occasional general updates about the company on 888poker, 888sports, and other platforms, which also pertain to 888 Casino.