Casumo experience
Details and facts
Casumo Extensive Experience
Casumo has established itself as one of the leading providers worldwide. Its reputation is exceptional, particularly when it comes to fun, quality, security, and fairness. Players especially appreciate Casumo for its wide selection of games, excellent account management service, and overall fantastic performance of the online casino. At Casumo, we receive everything we expect from a top casino. Equally unique is the playful impression and fresh tone that sets Casumo apart from the competition.
Casumo's story began in 2012, marking it as a significant milestone. This timeframe has allowed Casumo to gather ample experience in the market, without becoming a stale and stubborn old-timer in the online casino industry. Instead, it has remained fresh and innovative. As we will soon illustrate in this casino review, Casumo has swiftly amassed a large and devoted following, who have been generous with praise and positive evaluations. Currently, Casumo is widely regarded as one of the premier online casinos, and rightly so, in our opinion.
All players agree that a top casino is characterized by a fantastic game selection unlike any other factor. Fortunately, Casumo has listened to us players in this regard and provides us with the best games on the current market. By the way, these games are constantly expanded, allowing us to play the latest games first in this online casino, while also having a constant selection of classics to choose from.
Promotions are often cited as the reason why Casumo is considered one of the top casinos. Right from the start, there is a bonus upon registration, but there are also numerous promotional activities that give us additional free spins and cash. Naturally, we will go through the details of the bonus payments in the next section. However, it can already be said that Casumo does many things right and is rightly seen as one of the stars in the market.
Casumo website
Design, customer friendliness, and user-friendliness
Design appears to be just as important to the decision-makers at Casumo as the game selection and promotions. It is safe to say, without exaggeration, that Casumo has created one of the most visually stunning websites in the industry. However, amidst all the aesthetics, functionality has not been forgotten. The navigation menu, banners, images, category arrangement, and game presentations are all highly organized and yet incredibly captivating - many players will be enthralled by this.
We appreciate the overall simplicity that the designers at Casumo have tried to implement. Simplify, that was the motto when it came to design - a good choice. The menu occupies only the necessary space it needs to. Everything appears tidy and well thought out, making everything easy to find. The account management has its own separate place, as does the game selection, creating additional organization. All in all, we are dealing with the most intuitive layout we have come across so far... and through our casino reviews, we have seen countless casinos on the screen.
When it comes to the games on the site, they provide a tested standard. We can easily find a good search function, a comprehensive list, and popular titles presented in a clear and accessible manner on the main page. Once we have created an account, we also see our favorite titles and the games we have recently played, making it even easier to access them. For new customers, there is the search function, which, by the way, has also been successfully implemented.
Casumo bonus offers
The promotions and bonus payments are exceptional, generous, and likely to convince even the most critical players. Naturally, it all starts with the welcome bonus, which, we would like to mention in advance, may look slightly different depending on the player's country of origin. Casumo is an international casino and is therefore subject to different regulations, which explains the different bonuses. Generally, the bonus upon registration is 200% match on deposits up to €50. While the bonus amount can be surpassed by other casinos, Casumo's wagering requirements are unmatched. The bonus only needs to be wagered 25 times in its entirety before we can withdraw it. This is definitely the best offer on the market.
The welcome bonus only starts at €50. As players progress, they will be rewarded with free spins, sometimes even right after signing up. Other players can enjoy a higher welcome bonus immediately upon registration.
Right after setting up the player account, we dive straight into the action, which brings us numerous rewards for our achievements. The system behaves like a typical loyalty point system, rewarding us additionally for loyalty and player success. Simply playing more often at Casumo is often enough to receive more of these loyalty points, which we can then exchange for bonus payments or free spins. Currently, there are extras available for points, such as deposit bonuses, free spins, cash prizes, and special bonuses tied to limited-time promotions. The individual levels that must be reached to redeem the loyalty points are actually quickly achievable, making Casumo's loyalty system a successful feature that allows us to boost our bankroll with extra cash.
In addition, Casumo is also one of the leading providers of tournaments in the field of slot games – known as "Reel Races". These events are typically held over the course of an entire day and offer bigger prizes and extra rewards. Hundreds of free spins and winnings amounting to several thousand euros are at stake here, with tournament registration being completely free.
Live-Casino
A remarkable assortment of digital table games is likely to win over even those players who rarely wager on slot games. The table games, in particular, are exceptionally authentic as they can now be offered with real dealers and croupiers - and this applies to both desktop PCs and mobile devices. Not surprisingly, Casumo manages to assemble an excellent selection of live games that is sure to impress every player.
Casumo's success hinged on strategically complementing its own portfolio with games from new developers, which was masterfully executed in the realm of live casino games. It's worth highlighting Evolution Gaming and NetEnt, as they currently reign as the two most popular developers for live games. With just these two developers alone, Casumo can offer numerous versions of blackjack and roulette. However, Casumo takes it a step further by also featuring live versions of Texas Hold'em, baccarat, Caribbean Stud Poker, Three Card Poker, and Dream Catcher in its lineup.
The Casumo live games page can currently be accessed from the Casumo main page, but it is only on the dedicated live games page that we find a comprehensive overview of the available slots and tables. Additionally, the language settings can only be adjusted here - a helpful feature that Casumo offers live games in various languages.
Sports betting
While releasing our casino review, Casumo currently does not offer any options for sports betting. However, rumors suggest that this could change in the near future. This is because Casumo has entered into a partnership with Kambi, a sports betting provider. This means that in addition to the casino action, there might be the opportunity to bet on current sporting events, all with a single account. Specific details about the partnership are scarce, leaving us to speculate on how it will practically unfold. Nonetheless, we are eagerly anticipating Casumo expanding its offerings. After all, the casino has repeatedly proven that quality is delivered when Casumo is involved.
Customer service
Casumo's customer service is among its standout features. However, there are generally few reasons to even seek assistance from the support team. Should any issues arise, the live chat is available 24 hours a day and provides prompt assistance. The support team is also open to discussing bonus matters and promotions – one might even secure an additional perk during the registration process.
As an additional aid, we also find a FAQ linked on the main page, which provides detailed answers to standard questions. Unfortunately, this page itself is not equipped with a search function, which would have been an additional helpful feature. Nonetheless, it is designed in a clear and intuitive manner, allowing for easy scrolling. Overall, a well-executed subpage, which we now expect from any reputable online casino.
If the live chat is not sufficient to clarify an inquiry, there is an alternative to contact Casumo by phone, email, or postal mail. Moreover, Casumo has dedicated staff members assigned to the most popular casino review sites and forums, where they address comments, ensure customer retention, and resolve issues.
Prizes and awards
Over the years, Casumo has collected numerous accolades. Casumo's name seems to appear somehow on almost every industry shortlist, frequently walking away with both major and minor awards. At the prestigious EGR Awards, Casumo has managed to bring home a prize almost every year since its launch. In 2013, they won the Rising Star Award, followed by the Innovation in Casino Award in 2014. The following year, they successfully defended their title, and on top of that, they also secured the Mobile Casino Product of the Year award for the first time.
However, the trophy cabinet at Casumo reveals a remarkable trend: this online casino not only wins the typical accolades within the industry, but also emerges victorious in other sectors' award ceremonies. They clinched the Most Effective Influencer award at the 2018 Effective Digital Marketing Award, an honor previously bestowed upon renowned brands like Mazda, Cadbury, and Domino's. Therefore, Casumo's qualities are celebrated not only within the industry, but also extend to wider acclaim.
Online reputation, praise and criticism
We believe that it has become clear in our review so far: Casumo is one of the top providers on the market. However, this is not just our opinion, but also recognized by the gaming community and numerous other review sites online. Casumo was rated an impressive 9.46 on AskGamblers. This score is based on the collective ratings from the community and comes quite close to perfection. There are hardly any complaints on AskGamblers – currently, there are only eleven, all of which have already been resolved by the casino.
It's a similar story at LatestCasinoBonuses. Casumo has also received top marks here. Overall, they score a solid 4.4 out of 5 stars. Casumo is praised for its quality, fair casino bonus, and numerous promotions. Of course, the wide selection of games and the casino's unique style are also highlighted in a positive light. An extra commendation goes to this online casino for its constant efforts to improve its own casino even further.
Whenever we are in search of a new casino, we always check out Casinomeister. And there is good news for Casumo there as well. The rating they have received here is also top-notch and very close to the highest possible score. Casumo has obtained 9.1 out of 10 points on Casinomeister, which is no easy feat. This is because Casinomeister is renowned for its strict criteria and only awards top marks to casinos that have been thoroughly tested and proven to be excellent. The player comments on the site are also consistently positive. All in all, the community agrees unanimously about Casumo: we are dealing with a top-notch casino here!
Summarized
Countless players, experts, and review sites agree that Casumo is an outstanding online casino. Currently, it is the casino that holds the leading position on our site, seamlessly combining quality and quantity. The numerous awards bestowed upon Casumo are not mere flattery; rather, they are a testament to the widespread appreciation Casumo receives within the industry. Perhaps Casumo is the online casino in the market that manages to equally satisfy players with the most diverse preferences. The main page has been tastefully designed and is naturally fully responsive, ensuring that we can fully enjoy all the site's features even on our smartphones. The bonus payments may vary slightly depending on our country of residence, but they are always fair and reliable, with the wagering requirements being among the lowest we have found to date.
The variety of games available is simply unparalleled. All the major developers have made their mark here. Casumo impresses not only with the sheer number of games on offer (which runs into the thousands) but also with the careful selection of the right ones. Moreover, it's worth mentioning that the games on the website run smoothly at all times, and during our gaming sessions in the casino, we encountered no issues with poor connectivity or technical errors. Overall, Casumo is one of the finest destinations on the web for keeping casino players happy. We wholeheartedly recommend it and admit that Casumo is our personal favorite for venturing into the world of online casinos.
Social media
Casumo is also highly active on social media and is among the most engaged online casinos on the internet. On Casumo's Twitter page, we are regularly updated with the latest news. It seems that posts are made here twice a week, with a clear focus on showcasing new titles in their game selection. With the vast array of game developers featured on Casumo, there is a constant influx of fresh information that deserves to be shared on Twitter.
The Facebook page of Casumo is also well-maintained and highly active. However, the focus here is not on new releases; instead, the page primarily shares promotions and major winnings with its followers. Of course, new top titles are also announced on Facebook. We suggest that Casumo fans check for news on both Twitter and Facebook, as there is always a lot happening at Casumo overall.
Casumo even has its own Instagram profile, although it can be considered more of a little bonus. On this platform, they share various promotions that have different appearances depending on the country the casino players come from. Therefore, the Instagram pictures are unlikely to be of particular interest to players from a specific country.
The official YouTube channel, in particular, caters more to die-hard fans and predominantly showcases Casumo's advertising clips, which are quite pleasant but do not necessarily offer much new content for already registered players. Promotions, new releases, and jackpot winnings are scarcely found on this platform.